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Exchange 2013 – Mobile Exchange account can’t send or receive email
Exchange 2013 – Mobile Exchange account can’t send or receive email
I have new exchange 2013 trail installation.
Having issue accessing exchange account on my iPhone 5, Exchange account detects autodiscover settings and also lets me add the account. Even after all configuration mobile device doesn’t allow me to send and receive mails. Error says “cannot get mail. Connection to server failed”
I ran the connectivity test tool
https://testconnectivity.microsoft.com
and it passes the Exchange ActiveSync test.
I have an SSL cert installed for mail.domain.com and autodiscover.domain.com
Ans: Check whether the inheritance on the user AD account is enabled. Activesync requires this setting to be enabled for overcoming permission issue.
To enable the inheritance you need to go to
AD->User accounts->right-click Properties->Security tab->Advanced->lower left button Enable Inheritance.