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Archive for the ‘Exchange’ Category

Exchange 2013 SP1 co-existence Exchange 2010 SP3 Roll up 4 Out Of Office not working for Exchange 2010 mailboxes

We have coexistence of Exchange 2010 SP3 and Exchange 2013 CU3. Outlook Anywhere and Autodiscover point to Exchange 2013 CAS server.

Outlook Anywhere with Exchange 2010 mailboxes are able to connect via Outlook 2010.

The only issue is when Outlook Anywhere is being used from Internet or from Internal network and user goes in Outlook 2010 -> File -> Automatic replies get the following error: –

“Your automatic reply settings cannot be saved. The server might be unavailable, or your automatic reply message might have exceeded the size limit on the server”

This issue occurs only if the connection passes viz Exchange 2013 CAS. Also It works fine if user mailbox is on Exchange 2013 Sp1

 

Ans: The following resolves the issue.

On E2k13 CAS server à IIS manager

highlight EWS virtual directory and select Configuration Editor

In the drop down, select System.WebServer/ServerRuntime/

Then in the middle pane select UploadReadAheadSize and set it to 49152

Do an IISReset

Exchange 2010 mailbox not able to access auto-mapped Exchange 2013 CU3 mailbox

We have coexistence of Exchange 2010 SP3 and Exchange 2013 CU3. Outlook Anywhere and Autodiscover point to Exchange 2013 CAS server and everything works fine irrespective of the mailbox being located on Exchange 2010 or Exchange 2013. But when tried to access auto mapped Exchange 2013 mailbox from primary Exchange 2010 mailbox it errors stating ” Cannot expand the folder. The set of folders cannot be opened. Microsoft Exchange is not available. Either there are network problems or the Exchange server is down for maintenance”.

Exchange 2013 OutlookAnywhere “Externalclientauthenticationmethod” is Basic and “Internalclientauthencitcationmethod” is NTLM. Everything is setup as per the Tech-net recommendations.

Checked both these articles but still it is not working:

http://support.microsoft.com/kb/2839517

http://support.microsoft.com/kb/2834139

Ans: It is an issue with Exchange 2010 Sp3 Rollup 4. Once you upgrade it to Rollup 5 it resolves the issue.

You can download RU5 from the following:

http://www.microsoft.com/en-in/download/details.aspx?id=42001

Exchange 2010 DAG Member Restart

We have two nodes in Exchange 2010 DAG. I need to restart my node for maintenance purpose. Found various posts to run start dag maintenance script but it is possible since we have only two nodes.

 

Ans: You can run start/stop-dagservermaintenance scripts to put node in maintenance mode, but you need to add the parameter –overrideMinimumTwoCopies

 

Example:

\StartDagServerMaintenance.ps1 -server SERVER1 –overrideMinimumTwoCopies

Exchange 2013 – Removing a database and deleting folders but they still reappear

I created new database and moved all the mailboxes as well as discovery mailbox and all went well. I then unmounted old database and deleted it from ECP and also deleted its database files and folders from C: Noticed that under program files/microsoft/exchange server/v15/mailbox the old Database folder still exists containing sub folders ‘indexmeta’, ‘journal’ and ‘ms’, I delete these folders everytime but they get recreated

 

Ans: This is fixed in CU1 which can be downloaded from the following:

http://www.microsoft.com/en-in/download/details.aspx?id=38176

OR

Also the issue is that even though the database has been removed the search/index files are still locked by the noderunner.exe process and can’t be deleted.

To clear the file lock you can restart the HostControllerService service using PowerShell.

Restart-Service HostControllerService

You should now be able to delete the files and folders successfully.

Mailbox size increase issue

We are using Office 365 and wanted to increase the size of a shared mailbox. There use to be more options link on the page which seems to be missing.

 

Ans: This can be done using the following command:

Mailbox -ProhibitSendQuota 9.75GB -ProhibitSendReceiveQuota 10GB -IssueWarningQuota 9.50GB

Office 365 Plans
Office 365Kiosk Small business and small Business Premium MidsizeBusiness EnterpriseE1,Education

A2,

Government

G1

EnterpriseE3,E4Education

A3,A4

Government

G3

Primary mailbox size 2GB 50GB 50GB 50GB
Archive mailbox size N/A 50GB* 50GB* unlimited
Shared mailbox size N/A 10GB 10GB 10GB
Resource mailbox size 10GB 10GB 10GB 10GB

*Microsoft may change the size of mailbox as per their policy

Connect to Office 365 using Powershell

  1. You need to set up your computer to be able to use Powershell. This only needs to be done the first time and involves downloading some tools from the Microsoft website.

Here is a link to the tools you will need to install:

http://technet.microsoft.com/en-us/library/jj151815.aspx

  1. Start the Powershell command line

Now that you have the tools installed, you can go ahead and open Powershell. The easiest way to do this is to press the start button and simply type powershell

You will now see a Powershell window

Now that you have a Powershell Window open, you can connect to Microsoft Office 365.

  1. You need to create a connection to Office 365. You can do this by typing (or copying/pasting) the following into Powershell.

$session = New-PSSession -ConfigurationName Microsoft.Exchange -ConnectionUri “https://ps.outlook.com/powershell/” -Credential $cred -Authentication Basic -AllowRedirectionOnce

this is in the Powershell window, press Enter to execute the command.

  1. Type in the username and password for an Administrator account in your Office 365 and click OK. You are now authenticated into Office 365.
  2. The last step is to connect up to Office 365 by using the following Powershell command:

Import-PSSession $session

Congratulations! You’re connected!

 

After using this PSsession command you wont have trouble connecting to Powershell repeatedly. To test the connection try below command:

get-mailbox

You should now see a list of all the users in your Office 365 account that have mailboxes!

https://www.cogmotive.com/blog/office-365-tips/connecting-to-office-365-using-powershell

Android & WM6.5 devices can’t use ActiveSync with Exchange 2013, ADFS and WAP

New exchange 2013 installation and have setup external access to Outlook Anywhere and Active sync. We are using ADFS with WAP for publishing the paths. Also setup DNS and firewall rules.

Outlook Anywhere is working fine using any browser. Activesync is working fine with new Windows mobile device and any iOS version but when we try to sync older WM 6.5 or Andriod device, it just doesn’t seem to work.

We checked for logs on the WM 6.5 device and it complaints about cert issue.

 

Ans: The older Andriod and WM6.5 don’t support SHA2 cert and work fine with SHA1. Try to switch to SHA1 and check if this resolves your issue

Exchange 2013 – Mobile Exchange account can’t send or receive email

Exchange 2013 – Mobile Exchange account can’t send or receive email

I have new exchange 2013 trail installation.

Having issue accessing exchange account on my iPhone 5, Exchange account detects autodiscover settings and also lets me add the account. Even after all configuration mobile device doesn’t allow me to send and receive mails. Error says “cannot get mail. Connection to server failed”

I ran the connectivity test tool

https://testconnectivity.microsoft.com

and it passes the Exchange ActiveSync test.

I have an SSL cert installed for mail.domain.com and autodiscover.domain.com

Ans: Check whether the inheritance on the user AD account is enabled. Activesync requires this setting   to be enabled for overcoming permission issue.

To enable the inheritance you need to go to

AD->User accounts->right-click Properties->Security tab->Advanced->lower left button Enable Inheritance.