Error “No free/busy information could be retrieved” for one user
We try to add “User1” to a meeting request in OWA/Outlook 2010 but couldn’t view his free busy information. It errors stating “No information could be retrieved”. Everyone getting same error for User1 but User1 can view his free/busy from Outlook.
Test-OutlookWebservices was success. Autodiscover working fine and can set Out of Office.
Solution:
Since the issue is for one particular user, check for the calendar permission of the user by running following command:
Get-MailboxFolerPermission -Identity User:\calendar | FL
If the default permission is set to none, change it using the following command:
Set-MailboxFolderPermission -Identity User:\calendar -User Default -AccessRights AvailabilityOnly