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Outlook check name issue “ The name cannot be resolved ”
We have a newly installed Exchange 2010 server and trying to configure Outlook profile for my account on Windows 7 machine. Trying to manually configure my account and also logged into the domain using same account. Credentials are all correct, tried using Exchange server name, CAS server name and IP address of servers, still it gives the error message at checkname stating “The name cannot be resolved. The connection to Microsoft Exchange is unavailable”. Could view all the names listed in Global Address Book.
Tried to configure other user account same error message. All users can access their account using Outlook Web Access (OWA)
Solution:
The name resolution for Outlook on Exchange 2010 server is handled by Microsoft Exchange Address Book service on Client Access server. Please make sure this service is always started on Client Access server